Events Manager Setup Service
Set up for you by the people who build Events Manager.
Your calendar live, your tickets selling and your payments tested, without you reading another line of documentation. Fixed price, fixed scope, agreed before we start.
I am Marcus Sykes. I wrote Events Manager and I have maintained it ever since.
The problem
Events Manager does a lot. That is the point of it, and it is also why the first afternoon can be miserable.
Recurring events are where most people get stuck. It is the largest single subject in our support forum by a wide margin: series that will not show on the calendar once a category filter is applied, occurrences that need one date changed without touching the rest, patterns that look right in the editor and wrong on the front end.
After that it is the same short list, over and over:
- Events showing on the calendar but not in the list, or the other way round
- The calendar rendering wrongly inside your theme, or not at all
- Tickets that need different prices, availability windows and limits per event
- A payment gateway that connects but never confirms the booking
- Booking confirmation emails that never arrive, or arrive from the wrong address
- Attendee details collected once when you needed them for every place booked
- Bookings that came across from another plugin with the dates mangled
None of it is unusual. All of it is an afternoon of your time, or a week of it, depending on how the first hour goes.
How it works
- 1
Pick a package and pay
No call, no quote, no back and forth.
- 2
Answer the brief
Around twenty questions, mostly multiple choice. Ten minutes.
- 3
Give us access
A temporary administrator account, or a temporary login link. Never a password by email.
- 4
We build it, on a checklist you can see
The same checklist every time, so you know what is being done and when it is finished.
- 5
Handover
A written record of every setting changed, a walkthrough video, and a support window.
Packages
Prices in USD and final. One website per purchase. Sold by Pixelite SL, Andorra, the company behind Events Manager.
Emergency Fix
One thing is broken and you need it working.
$199
- Ninety minutes of investigation and repair by the people who write the plugin
- Error log review, plugin and theme conflict test, settings audit
- WordPress, PHP and caching interaction checks
- Anything caused by Events Manager's own settings is fixed inside the time box
- Written diagnosis of anything outside it, with a fixed-price quote if you want it done
- Turnaround
- Diagnosis within 1 business day
- Support after
- 14 days
Calendar Setup
Your events live and looking right, with no paid ticketing.
$349
- Installed and configured: timezone, date formats, week start, permalinks
- Every system page created and assigned
- Up to 5 events from content you supply, in up to 3 categories
- Up to 3 locations with working maps
- 1 recurring series to your pattern, with up to 5 excluded dates
- 1 events listing placed and tuned, plus 1 widget or block
- Theme render check, with up to 5 CSS declarations for obvious clashes
- iCal feed and add-to-calendar confirmed working
- Written record of every setting changed, plus a walkthrough video
- Turnaround
- 3 business days
- Support after
- 14 days
Bookings Setup
Taking paid bookings or ticketed registrations, properly.
$699
Includes an Events Manager Pro licence, 1 site for 12 months
- Everything in Calendar Setup, at higher counts
- Events Manager Pro licence included, 1 site for 12 months
- Bookings configured: approval mode, spaces, cut-off times, guest bookings
- Up to 5 ticket types with prices, availability windows and limits
- 1 payment gateway connected and tested live, using your own account
- Booking form with up to 10 fields, including consent and validation
- Up to 6 booking emails edited and test-sent from your address
- A real booking taken and refunded on video, so you see the customer journey
- Turnaround
- 5 business days
- Support after
- 30 days
Migration and custom work
For an organisation moving off Eventbrite, The Events Calendar, Modern Events Calendar or EventON, and running paid ticketing properly from day one. Quoted rather than bought, because migrations are not alike: four source plugins mean four different ways of storing recurrence, venues and custom fields, and recurring series have to be rebuilt rather than copied. Tell us what you are moving from and roughly how many events, and you will have a fixed price and a date within one business day. From $1,299.
Request a quoteWhere we stop
Every package covers configuration inside Events Manager's own settings, on one website, without custom code. That fence is what lets us quote a fixed price and hit a fixed date. Here is what sits outside it, and where each thing goes instead.
Design and theme work. Making the result match your brand, meaning styling, layout, typography and custom templates, is design work. It has no natural stopping point, so it is not in a fixed-price package. We will tell you exactly what needs changing and your designer can do it.
Page building in Elementor, Divi or Beaver Builder. Writing your event content or sourcing images. Custom PHP, custom templates and custom hooks. Anything on a second website. Reserved seating, and booking or attendee history from another platform, are both quoted separately because both are genuinely bespoke.
We do not touch your other plugins beyond testing whether one of them is the cause of a problem, and we tell you before we deactivate anything. We also do not manage your DNS or your domain reputation. On email we send test messages and confirm they are dispatched and received. If SPF or DKIM records need changing we give you the exact records, and you or your host applies them.